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  • Privacy Policy

    Data protection in the use of the Gourmediterranean.com website, of which Manaya 2013 SL with NIF B61268587 is the owner.

    The protection of personal data is a matter of trust and for us your trust is very important. We respect your intimacy and privacy. Therefore, the protection and collection, processing and use of your personal data is a matter of utmost importance to us. So that you can feel safe when visiting our website, we strictly adhere to legal regulations when processing your personal data. Below, we inform you about our way of collecting and processing data.

    By granting your agreement to the following personal data protection declaration, you will be authorizing Gourmediterranean.com (of which Manaya 2013 SL with NIF B61268587 is the owner) to collect, process and use your personal data taking into account data protection legislation. personal and the following provisions.

    1. Responsible entity

    The entity responsible for the collection, processing and use of your personal data, in the sense established by the Personal Data Protection Law, is Manaya 2013 SL

    If you wish to object in whole or only to some of the measures regarding the collection, processing and use of your personal data by Gourmediterranean.com, in accordance with these personal data protection provisions, you can send your complaint by e-mail. mail, fax or letter to one of the following contact addresses:

    Gourmediterranean.com

    Manaya 2013 SL

    C/ Montilla 6A.

    Sant Joan Despi/Barcelona.

    08970 (Spain).

    Email

    2. Collection, processing and use of personal data

    2.1 Personal data

    Personal data is information about material or personal aspects of a specific or determinable natural person. This definition includes, for example, your name, your telephone number, your address, as well as all master data that you have communicated to us when opening a customer account. Statistical data that we collect, for example, when you visit our online store and for which a direct relationship cannot be established with you, are not included here. This data is, for example, statistics on which are the most popular pages of our store or how many users visit certain pages of the Gourmediterranean.com store.

    2.2 User account

    We provide each customer who has properly registered with password-protected access to the master data we have stored (user account). Here you can see the details of orders already processed, pending and recently shipped and manage your address. With a user account you agree to treat personal access data confidentially and not allow unauthorized third parties to access it. We cannot assume any responsibility for the misuse of access codes, unless we are responsible for the misuse.

    Using the “Remember Me” function, we want to make your visit to our website as pleasant as possible. This feature allows you to use our services without having to log in again each time. However, for security reasons, you will be asked to enter your password again when e.g. For example, your personal data needs to be modified or when you want to place an order. Please note that the “Remember Me” function will not be available if you use a setting that automatically deletes cookies at the end of each session.

    2.3 Collection, processing and use of your personal data

    The protection of personal data is very important to us. That is why in the collection, processing and use of personal data, we strictly adhere to the provisions of the Spanish Law on the Protection of Personal Data. We collect, store and process your data for the complete processing of your purchase, including possible subsequent warranty cases, for our Customer Service, for technical administration, as well as for our own marketing purposes. Your personal data will only be transmitted or transferred to third parties when this is necessary for the purposes of contractual processing or billing, or if you have previously authorized it. In the course of order processing, for example, the service providers used by us for this purpose receive the data necessary for order processing and delivery. The data transmitted in this way can only be used by our service providers for the purpose of fulfilling their tasks. Any other use of the information is not permitted and will not be carried out by any of the service providers that we have subcontracted.

    To process your order, we need your correct personal information: name, address and bank details. We need your email address to notify you of receipt of the order and to be able to contact you.

    Additionally, we use them for your identification (user login). Additionally, through your email address, you will receive your order and shipping confirmation.

    Your personal data will be deleted if compliance with the legal retention periods does not preclude this and if you have claimed your right to deletion, once the data is no longer necessary for the purposes of fulfilling the purposes related to storage or when its storage is inadmissible for other legal reasons.

    2.4 Use of your data for advertising purposes

    In addition to processing your data for the purposes of processing your purchase at Gourmediterranean.com, we also use it to communicate with you about your orders, certain products or commercial actions, as well as to recommend products that may interest you.

    As a Gourmediterranean.com customer, we regularly send you product recommendations via email. In this way we want to send you information about products in our offer that might interest you taking into account the latest purchases you have made in our online store. To do this, we always strictly adhere to legal regulations.

    6- Consumer rights

    What are your rights as a user?

    Rights recognized with the entry into force of Regulation EU 2016/679 of the EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, applicable from May 25, 2018: Any person has the right to obtain confirmation as to whether MANAYA SL processes their data personal or not.

    Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

    Interested parties have the right to the portability of their personal data that they have requested from MANAYA SL

    Interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

    In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. MANAYA SL

    We take the protection of your data very seriously. To ensure that personal data is not passed on to third parties, we ask you to send your query, clearly identifying yourself, by e-mail or mail to:

    Gourmediterranean.com

    Manaya 2013 SL

    C/ Montilla 6A.

    Sant Joan Despi/Barcelona.

    08970 (Spain).

    Email